How can I make an order?

We've tried hard to keep this process as simple and easy as possible:-

1. Start on the Collection page
2. Find an item you want to buy and click
3. Choose from the range available in your chosen product (Hoodies only) and click
4. Choose your preferred colour and click
5. Select from the dropdown menus to choose Size, Embroidery requirements (where applicable), outer and inner colours (Design Your Own Hoodies) and Giftwrapping options
6. Click the 'Buy Now' button
7. Once you've finished shopping, click on the Shopping Basket, located in the top right corner of the screen
8. Click the 'Start Checkout' button
9. If you are an existing Morrck customer, please enter your username and password and click Checkout
   If you're new to Morrck, you'll need to register your details. Registering makes it easier to place orders in the future. The online instructions will guide you through the registration process.
10. Once you're logged in, confirm your details and delivery address and click Continue
11. Now select a delivery preference (please ensure this matches your intended delivery address; if it does not this will inevitably delay your order) then click Continue
12. Enter your payment card details
13. If you have a discount code, and/ or gift voucher codes, enter them where prompted.
14. Fill in any special instructions and click Review Order. 
15. Check your order details and click Complete Order once you are happy.
16. You should see a message confirming your order has been placed and is being processed. An email confirmation will be sent to your registered email address.

Will the item be exactly as shown on the website?

Every care has been taken to use images that most accurately reflect the actual colour of our products. However, slight variations may occur, and variations in computer screens may also alter the image.

How do I choose sizes?

Use our size charts to get the exact measurements of all our products, and have a look at our recommendations for the right Hoodie for your carseat.  If in doubt, call or email our customer service team for help. They have access to all the measurements of each item and will be happy to help.

When am I charged for my order?

Your card is charged at the time you place your order.

Can I order from outside the UK?

Yes you can. Just order online at our website, in the usual way. We charge everything in UK pounds, so you may want to work out the exchange rate. Remember local import duties may also be payable.

Last Updated: June 09, 2009